Jeremy and Caroline B., West Los Angeles

RJ helped our family with the purchase and sale of multiple properties in past decade. In the first instance, RJ negotiated a substantial concession from the seller on our behalf. When we went to sell that property—which was a quirky, modern condo in a transitional neighborhood that had limited appeal to most buyers—RJ quickly got us offers above asking. But when our personal circumstances changed late in the sale process, RJ successfully fought on our behalf to cancel the sale with no penalty. A couple of years later, RJ helped us sell that same property for more than 1/3rd more than we had previously been offered, despite a stagnant, buyer-friendly market. At the same time, he helped us buy a single family home in a safe neighborhood with great schools (in a much more competitive market with multiple offers common). At that point we thought we’d never need his services again. But not long after, when I was offered a dream job in another state, RJ got us a top-dollar, full-price offer on our home after several below-asking offers. By not pressuring us to take an early, low-ball lower offer for a quick commission, RJ helped us get our investment back and preserved our family’s long-term financial security.